outcomes

/Tag:outcomes

Wiki Conversation Visualised

A group of my students studying knowledge based performance are each asked to research a separate topic and then write about it in a wiki. They insert links in the context of their own topic to the topics researched by other students to demonstrate the interdependence of each field. After this has been done they are asked to engage in a "Conversation that Matters" (see Jan 4 post) about the relationships between each of the topics. Whilst they have this...

Behavioural Based Leadership

Leadership is behavioural - not a position! The person at the top of an organisation may be a poor leader.  They may occupy the top job and command decisions, but this does not mean they are a GOOD leader.  A real leader is a person who has WILLING followers.  People want to help them because they are inspired by them and respect them as a person. To become a leader of great standing requires a history of proven performance where your stewardship and demonstrated...

Combining Metaphors to enhance effect and performance

The use of animals as metaphors for behaviours was covered in The Organizational Zoo as well as some other places.  Sports metaphors also have been widely used for business teams.  I have for some time played with the combination of the two to generate an understanding of the relationship between behaviour and a team role. Belbin's research built an understanding of how different teams benefit from acknowledging that a diversity of roles is required to optimise outcomes.  My own interactions have been experimenting with...

Conversations that Matter

Constructive conversations are the single most powerful way to engage people and make a difference for those you interact with. It is a pity that many people underestimate the power of the conversation. Everyone engages in conversations, but only a small percentage know how to create the right environment for "Conversations that Matter". Effective conversations that matter follow a simple structure defined around understanding what you are trying to achieve and four fundamental focus areas: Outputs, Outcomes, Benefits and Beneficiaries. For example, brainstorming, making a decision and authorising actions are all...